Already implemented solutions are the great source of inspiration - that’s why I keep checking latest start-ups, especially those truly successful. Obviously even if some service gets popular, it doesn’t mean that it will get really profitable (and survive…) - that’s why start-ups with good business cases and value-bringing implementation should get even more attention. CRM is definitely the area where you can find some new interesting market players (especially in-cloud ones) but there’s only one remarkably shining diamond in CRM battleground - SalesForce.com
If you want to see how it works, you should start with few introductory videos - you can find the in ‘demos’ section on their main website: http://www.salesforce.com/eu/
. The ones you should really look at are
- Sales Cloud one
- Service Cloud one
Funny thing is that they really focused on utilizing social media
and it seems (at least on the video) that it works o_O
Have any of you seen this in practice? Do you have any practical experience in introducing salesforce.com for any of our clients? Personally I don’t know anyone who does, but Accenture claims to be one of salesforce.com partners and co-organizer of their most important summit - DreamForce
), so I expect we have people who already have laid their hands on that.
You’ve successfully subscribed to No Kill Switch
Welcome back! You’ve successfully signed in.
Great! You’ve successfully signed up.
Success! Your email is updated.
Your link has expired
Success! Check your email for magic link to sign-in.