Why IT Consulting as we knew it is gone - part IV

Part I can be found here. Part II can be found here. Part III can be found here. Welcome to part IV. Le Grande Finale. The long-awaited Omega. Conclusion of...

3 years ago

Latest Post How does Dunning–Kruger effect impact collaboration in tech teams by Sebastian Gebski

Part I can be found here.
Part II can be found here.
Part III can be found here.

Welcome to part IV. Le Grande Finale. The long-awaited Omega. Conclusion of Delusion. Etc.
The one & only goal remaining is to answer the last question:

What could ... should ... HAS TO be changed in modern IT Consulting to adapt to current situation?

Get. Set. Go:

  1. Work in long-lasting, stable & fixed (small) teams

No more rapid team forming for each deal. No more last-minute "who's available" queries. Long-lasting teams are an absolute must, mainly because:

  1. Specialize (T-shaped specialization)

Teams should consist of so-called generalizing specialists or (in other words) versatilists - people who DO have a broad, general knowledge up-to some (limited) degree but they have also a very clear, narrow area they specialize in (and are really good at). The overall idea is presented here. Obviously:

  1. Build the corporate culture bottom-up

Instead of forced policies & announced PoVs, organization should support & facilitate bottom-up innovation & continuous improvement efforts - you're not hiring best & smartest people to tell them what they have to do (& how they have to do it). Instead of pushing the decrees down, give people all means to effectively communicate, cooperate & share good practices.

Examples?

  1. Make sure you get proper people aboard

Focus on mentality of people you hire - what are their motivations (intrinsic or extrinsic?), what they want to achieve & whether they are able to effectively collaborate with others. And to keep them, maximize the transparency so they are sure that they are in the correct place or not. Start with following some basic rules:

A-type people really want to work with other A-type people & they don't want to waste their precious time.

  1. Assetize ...-as-a-Service

This model helps a lot with setting things straight for proper maintenance & development. It's also much more flexible in terms of costs, entry threshold & inertia (for instance: infrastructure or location where delivery / maintenance team is based). There are few additional pros worth mentioning as well:

...-as-a-Service model is the way to assetize value in XXI century: there's no doubt about that.

And if due to any constraints you can't ...

... adopt a path like that, be honest about that. With your employees & with your clients. What does it mean? Admit that what you're providing is just basic body-leasing of various individual professionals with all its consequences

On PLUS side:

On MINUS side:

Pic: © Adam Radosavljevic - Fotolia.com

Sebastian Gebski

Published 3 years ago

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